CHATBOT
No more systematically travelling to remote sites
for incidents at remote sites
"What is the status of my hardware request?", "I have a request for urgent assistance, who can help me?", "I need information, who can I contact?"
These are all questions a user has when they encounter an incident with their IT hardware and need to contact support.
With HELPLINE's Chatbot as a service solution, Support now gains time and efficiency!
By processing all basic requests instantly and automatically, this virtual agent allows you to :
- strengthen your IT department's image
- benefit from increased satisfaction among your users
- enhance the value of your IT department's employees
Download the Chatbot product sheet now to modernise and improve Support productivity!
Everience in a few figure
+200 clients
90,7% satisfaction rate
97% renewal
rate
About Everience
Everience is an IT company that accelerates the performance of companies by facilitating digital uses. A subsidiary of a French company specialized in user support, Everience is present on an international scale to meet the challenges of both large global groups and local organizations.